HOUSE REGULATIONS
At AnnexCinema, a movie night is a night out. We find it important that everyone feels comfortable and enjoys a good atmosphere. For that reason, we adhere to the following house rules:
1. Access only with a valid ticket
2. Hall and seat information on your ticket determine your seating
3. Always follow the instructions of the staff
4. Show your ID when requested
5. Bringing your own food and drinks is not allowed
6. Disruptive behavior or aggression will not be tolerated
7. Mobile phones must be turned off
8. We do not accept unwanted advances, discrimination, or racism
9. The content advisory is guiding
10. Possession and use of drugs or weapons is strictly prohibited
11. Recording devices are not allowed
12. We do not serve alcohol to individuals under 18 years old
13. A maximum of 1 alcoholic drink per person may be taken into the hall
14. Smoking in the cinema is prohibited.
We wish you an enjoyable show!
Note: a detailed version of the Visitor Conditions can be found below.
TERMS AND CONDITIONS
1. Visitor Conditions AnnexCinema
AnnexCinema in Woerden is a modern cinema with 4 halls and 438 seats. Since April 2010, AnnexCinema has been providing film screenings for Woerden and the surrounding area. We aim to be a cinema that not only offers a good film presentation but also creates a pleasant atmosphere and radiates quality. We achieve this in many ways, including luxurious seats, free parking, and hospitable staff. AnnexCinema wants to turn a 'movie night' into a 'night out' and will do everything possible to ensure that your visit to our cinema goes well and to optimally safeguard the safety of the visitors. Therefore, the following conditions apply to the visitor of our cinema.
1.1. General:
During a visit to AnnexCinema, the visitor must behave in accordance with public order, good morals, and general rules of decency. In this regard, the visitor is obligated to immediately and precisely follow the instructions given by AnnexCinema staff. If, in the opinion of the management, the behavior of the visitor in any way contradicts the indicated norms and the visitor ignores instructions or directives, the visitor may be denied further access to the cinema or be removed by the police, without the visitor being able to claim any compensation for their ticket.
1.2. Decency and Behavior Rules:
At AnnexCinema, the following decency and behavior rules apply in particular:
a. Visitors who are drunk or behave disruptively will be denied access to the cinema.
b. During the screening, visitors are kindly requested not to disturb other visitors with loud or otherwise inappropriate behavior. The management of AnnexCinema is authorized to remove any visitor who engages in such behavior from the cinema during the screening.
c. Upon entering the cinema hall, visitors are required to be aware of various emergency exits. In the event of an evacuation, visitors are requested to promptly and strictly follow the instructions of AnnexCinema staff.
d. Those who behave disruptively or offensively will receive one warning. Upon repeat occurrences, removal and a two-month ban on entry will follow. This will be reported to the police.
f. Smoking in the cinema is prohibited.
e. If you find an object in the cinema that evidently belongs to another visitor, you must hand it over to the management. Anyone who picks up a found item must be able to identify themselves.
2. Not Allowed / Prohibited
2.1. It is prohibited for visitors to:
a. Bring their own food and/or (alcoholic) beverages into the cinema.
b. Place feet on the armrests of the seats.
c. Have and/or use a mobile phone in the cinema hall.
d. Bring and use recording devices for audio and/or video in the cinema. If it is discovered that recording devices have been used in the cinema, AnnexCinema has the right to seize the recorded media and possibly the equipment itself.
e. Take the property of AnnexCinema outside. Anyone who causes damage will be responsible for repair or replacement.
f. Engage in unwanted advances, racism, or discrimination.
g. Make threats, assault, and other forms of aggression
h. Offer goods of any kind for sale or distribute them for free in the cinema.
3. Access
3.1. Admission Ticket
a. Without a valid admission ticket, visitors are not permitted to attend a screening in the cinema or in a hall.
b. Visitors who have reserved a ticket via the website must collect their admission ticket 15 minutes before the screening starts. If this does not happen, AnnexCinema has the right to resell the ticket to another visitor without compensation or reimbursement.
c. Visitors are expected to be in the hall before the main film starts. Access will be denied 15 minutes after the screening starts. Tickets for a film will still be sold until 15 minutes after the start of the screening.
d. The box office closes 15 minutes after the last screening has begun.
e. Visitors with an admission ticket or card that entitles them to a discount or a special offer (for example, the Film Pass or a cinema voucher) are obliged to inform the box office staff of this before purchasing an admission ticket.
f. The admission ticket must be shown upon entering the cinema, in the foyer, and/or when requested by a staff member of the cinema.
g. Once purchased tickets can be returned up to one hour before the start of the relevant screening.
h. The designated row and seat numbers on the admission ticket are binding. AnnexCinema reserves the right to change reserved seats by one seat if it benefits the seating arrangement. AnnexCinema may also decide to show a screening in a different hall. There is a possibility that the row and seat numbers may change.
3.2. Content Advisory and Age Restrictions
a. Some feature films have an age restriction. AnnexCinema staff have the right to inform visitors of this.
b. On the website and in the weekly schedules of AnnexCinema, each film has 'Content Advisory icons' listed. These inform visitors of any age restrictions and the icons indicate the reason for the age advice.
c. For films with an age restriction of 16 or 18 years or older, AnnexCinema adheres to the applicable legal regulations.
d. When a visitor is under 16 years old or cannot identify themselves, access to a 16+ or 18+ film will be denied without refund of the purchased tickets, as purchased tickets cannot be returned.
4. Safety
In special cases, where general safety reasonably requires it, an AnnexCinema staff member may request to inspect the visitor's (hand) luggage. If the visitor refuses to cooperate, the management may deny the visitor (further) access without any right of restitution of the ticket price.
5. Liability
The visitor's stay in the cinema is at their own risk. AnnexCinema is never liable for damages suffered by the visitor due to loss and/or theft of personal belongings.
6. Other Conditions
If the visitor violates any of the house and behavior rules, the visitor may be immediately removed by the management. Detection of criminal offenses will always be reported to the police. Additionally, this may result in a ban on entry for a certain period.